Movie talk, wearable technology, wristwatch phones, clever houses- these were once the promise of the future and now they have become a standard part of our everyday lives. We have come a long way from switchboard operators, and other antiquated phone systems. While technology proceeds to advance rapidly (Moore’s Law), the trends in how we use it are often different generationally as well. I am writing this blog at near forty and amazed at how far technology has come in just the last ten years and albeit I think movie talk is incredible, calling someone on the phone is still normal for me. However, many of the generation X, Y and Millennials- who are the next wave of business leaders, workforce foundation and power shoppers often avoid talking on the phone, yet still want instant answers and online e-commerce satisfaction. This leads to movie talk not only being normal and acquainted to these tech savvy customers, but also their preferred method of communication. Let us explore three reasons movie talk is so effective.
1) Movie Talk permits an authentic online interaction.
Numerous studies about sales, neurolinguistic behavior, psychology and other fields have proven how significant assets language is in communication and interpretation. Movie talk converts the customer practice from that of customer to machine, to human to human. This practice makes a single-serving connection inbetween the customer and your brand authentic and private, often leading to a repeat customer or brand advocate.
Two) Live Talk Is Convenient
Responcierge Live Talk Software Permits You To Meet the Customer Where They Are At
Responcierge permits you to communicate with the customer in the way they would like (still in line with your preferences and business model, of course). You can choose to enable several methods of communication with the customer/client.
Here are some of the tabs available:
Permits you to provide your audience with a direct phone number to contact you before, during or after a talk with an operator. You can choose to display this Tab during business hours and track results of calls.
Provide website guests with a way to schedule a meeting before, during or after a live talk based on the days and time you choose. You will be notified of all scheduled meetings and product demonstrations requested.
Traditional Text Live Talk
For times when you are incapable or choose not to provide real-time movie support to your website visitors, you are always able to provide traditional text talk, as well as providing varied means of support- ie. weblinks, white papers, instructions or anything else adequate to your company.
Using our Patent-Pending technology, engage all of your website visitors by responding real-time with instant recorded responses creating a private connection with your guests and enhancing engagement
(How is this different than One Way Streaming Movie Talk? Some companies permit you to movie talk with them and don’t force the website visitor to turn on their microphone or mouse… only they do. The problem with that? It’s AWKWARD! Imagining having an employee just sitting there while someone stares at them and waiting to see if they type a question. Frankly, it may even feel creepy. Just as importantly – if the talk operator is having to sit there in that “talk” waiting for a response, they are incapable to attend to numerous talk’s which we permit for. No need to awkwardly sit in front of camera…simply react to one or many responses by website visitors and even re-record your response quickly if it wasn’t exactly what you want to react with!)
Three) Live Talk Shows That You Care Enough About Your Customers To Invest in Them
The modern customer wants to be made to feel significant, feel like they are more than a number on a sales tracking platform and to have an overall good practice. Responcierge live talk can be embedded lightly into almost any website. The kicker is that it provides tremendous value to both the customer and the business, however is exceptionally inexpensive. Responcierge has two plans. A free forever and premium plan. ( Learn more about live talk free plan and premium plan here )
These are only three out of the multitude of reasons how live talk can help your business. Contact us today to learn more about how we can increase sales and enhance the customer practice.